The Jaeger-LeCoultre care program

Jaeger‑LeCoultre is a fully-integrated manufacture with more than 180 crafts under one roof. From Research and Development, to design, to assembly, decoration or crimp, every different stage required for the creation of a Jaeger‑LeCoultre timepiece is conducted within the Manufacture in the Joux Valley in Switzerland.

This quest for excellence drives the Maison’s creativity and the quality of its timepieces, and Jaeger‑LeCoultre constantly dedicates its investments to improving the satisfaction of its clients. Underpinning its ambition to continuously provide richer, more innovative and tailored experiences for its customers, Jaeger‑LeCoultre offers a Care program in line with evolving global customer needs and desire for personalized content, technical expertise and education. 

• An international limited warranty that can go up to 8 years.
• Highly personalized experience with value-adding information, advice and services.

Timepieces that are covered by the original "International Limited Warranty" at the time of the online registration to the Jaeger‑LeCoultre Care Program, will be eligible for the warranty extension.

Upon registration of your eligible clock or watch on the dedicated online platform, the duration of the "International Limited Warranty" will be extended to 8 years: from 2 to 8 years for all watches and from 3 to 8 years for Atmos clocks.

All manufacturing defects are covered by the "International Limited Warranty", these applicability conditions remain unchanged.

After their registration, Jaeger‑LeCoultre clients will receive personalized services throughout the life of their timepieces.